- When the spa is not in use, does the water always remain hot and clean?
- Do the jets and jet systems allow you to customize your hydromassage experience?
- How loud are the jets and pump?
- Does the spa offer a balanced filtration system? Is the water continuously filtered 24 hours a day to ensure clean, clear water?
- Are the filters top-loaded for easy access
- Is the heating and filtration system fully automatic with no programming required?
- Is there an automatic clean-up cycle after you exit the spa?
- Inquire about the heater—typically the most vulnerable component of any spa. Make sure corrosion will not occur.
- Are the controls user-friendly, easy to operate and adjust?
- Are there optional features to make spa ownership easier?
- What are the electrical specifications of the spa? Are both 115v and 230v available? (115v can be far less expensive to install)
- How is the seating configured? Are you able to move about easily? Is there lumbar support for your back?
- The components should be fully tested and backed by the manufacturer’s warranty.
- Make sure the spa is totally insulated, not just fully-foamed.
- Ask how to estimate your monthly operation costs. (Beware of less expensive spas which can cost in excess of $50 per month to operate).
- Ask for a copy of the warranty and read it thoroughly. Beware of the dealer who is reluctant to provide a copy.
- What spa parts are covered under warranty and for how long? Make sure the heater, surface/structure, components, tile and skirt are included.
- How does the manufacturer’s warranty compare with other brands? Make sure there are no undesirable limitations or exclusions.
- How long has the manufacturer been in business?
- How long has the dealer been in business? Inquire about their service policy.
- Call the Better Business Bureau for more information.
- Ask for customer references.